These Terms of Use apply to your access to and use of the Indoraq website, including pages, product information, online shopping features, customer-support functions, and other website features made available through indoraq.com .

These Terms primarily govern the use of the website. They do not replace transaction-specific policies that apply when you purchase products through Indoraq.

Purchases and related transactions may also be subject to our Terms of Purchase, Terms of Service, Shipping Policy, Return & Refund Policy, Privacy Policy, and other applicable terms.

If a specific website feature, promotion, service, or offer includes additional terms, those additional terms may apply together with these Terms of Use.

You may use the Indoraq website only if you are legally capable of using the website and entering into transactions that may arise from your use of it under the laws applicable to you.

You may not use our website where doing so would violate applicable law or regulation.

Indoraq provides this website primarily so visitors can:

• Browse Indoraq cat toys, interactive toys, comfort products, and other available cat essentials
• Review product descriptions, dimensions, materials, finishes, specifications, and available options
• Place and manage eligible orders
• Access shipping, return, refund, privacy, and store policies
• Contact Indoraq Customer Care
• Subscribe to communications where available
• Use other lawful shopping-related website features

You may use the website for personal and lawful purposes in accordance with these Terms.

You must not use Indoraq or any part of our website to engage in unlawful, fraudulent, abusive, harmful, deceptive, or disruptive activity.

Prohibited activities include attempting to:

• Use the website for illegal or fraudulent purposes
• Submit false, misleading, fraudulent, or unauthorized information
• Use another person's identity, account, or payment information without authorization
• Gain unauthorized access to accounts, systems, servers, databases, or website features
• Introduce malware, viruses, malicious scripts, code, or other harmful technology
• Interfere with the availability, operation, performance, or security of Indoraq
• Circumvent security, fraud-prevention, or access-control systems
• Use automated tools in a manner that places an unreasonable burden on our website or infrastructure
• Scrape, harvest, systematically extract, reproduce, or collect website information for unauthorized commercial purposes
• Impersonate Indoraq or falsely claim an association with Indoraq
• Use Indoraq content in a manner that infringes intellectual-property, privacy, or other legal rights
• Engage in conduct reasonably likely to harm Indoraq, our customers, service providers, or other users

If customer-account features are made available, you are responsible for providing accurate information and maintaining the confidentiality of your login credentials.

You are responsible for activity conducted through your account to the extent permitted by applicable law.

If you believe your account, password, or login information has been compromised or used without authorization, please contact service@indoraq.com as soon as possible.

When interacting with Indoraq, you agree to provide information that is accurate and reasonably complete.

This may include information submitted during checkout, account registration, customer-support communications, privacy requests, returns, refund requests, or other website forms.

Inaccurate or incomplete information may affect our ability to process an order, deliver a shipment, verify a request, provide support, maintain website security, or complete another requested service.

Indoraq aims to provide useful, clear, and reasonably accurate information throughout our website.

Website content may include:

• Cat product descriptions and specifications
• Product photographs, videos, and visual presentations
• Dimensions, materials, product features, and available options
• Pricing information
• Promotional information
• Store and legal policies
• Graphics, icons, and design elements
• Collection and category information
• Written guides or informational materials
• Other content relating to Indoraq products and services

Indoraq may update, revise, correct, or remove website content where reasonably necessary.

We aim to represent Indoraq cat products as accurately as reasonably possible.

Actual appearance may vary slightly because of screen settings, lighting conditions, photography, reasonable manufacturing differences, or natural material variation.

In particular, natural materials such as wood may vary in grain, tone, and texture between individual pieces. Glass, fabric, metal, coated surfaces, and other materials may also show reasonable variation.

Customers should review the relevant product page, product description, dimensions, specifications, materials, and available options before placing an order.

Unless otherwise indicated, the Indoraq name, brand identity, website presentation, original written content, graphics, logos, product presentation, photographs, visual elements, layouts, and other protected materials appearing on the website are owned by, licensed to, or otherwise lawfully used by the applicable rights holder.

Access to Indoraq does not transfer ownership of any intellectual-property rights to website users.

Except where permitted by law or expressly authorized, you may not:

• Copy or reproduce protected Indoraq website content for commercial use
• Modify or create unauthorized derivative works from protected content
• Republish, redistribute, or commercially exploit Indoraq materials
• Use Indoraq branding in a misleading or unauthorized manner
• Remove copyright, trademark, or proprietary notices
• Present Indoraq content or original materials as your own

You may view and use publicly available Indoraq website content for ordinary personal shopping and informational purposes.

This limited permission does not grant any right to commercially exploit, reproduce, distribute, resell, scrape, or republish Indoraq website content without authorization.

The Indoraq name, logo, visual identity, collection names, slogans, product names, and other source-identifying elements may be protected under applicable trademark, copyright, or other intellectual-property laws.

You may not use Indoraq branding in a way that falsely suggests sponsorship, endorsement, partnership, authorization, or affiliation with Indoraq.

You may contact Indoraq with questions, suggestions, comments, feedback, product inquiries, or other communications.

When communicating with us, you must not knowingly submit unlawful, malicious, abusive, defamatory, fraudulent, deceptive, or rights-infringing material.

Information included in customer communications may be used as reasonably necessary to respond to the request and operate Indoraq in accordance with our Privacy Policy.

If Indoraq makes features available that allow customers or users to submit reviews, photographs, comments, questions, or other content, submissions must reflect the user's own lawful experience and must not be fraudulent, deceptive, abusive, infringing, or otherwise unlawful.

Where user-submitted content features are available, Indoraq may moderate or remove submissions where reasonably necessary to protect users, comply with applicable law, enforce these Terms, address abuse, or maintain the integrity of the website.

Indoraq relies on independent third-party services to provide certain parts of our website and ecommerce experience.

These may include services relating to:

• Shopify ecommerce infrastructure
• Payment processing
• Shipping, logistics, and fulfillment
• Website hosting and technical infrastructure
• Customer support
• Analytics and measurement
• Advertising, campaign measurement, attribution, and optimization
• Website security and fraud prevention
• Other technologies used in connection with Indoraq

Independent third-party services may operate according to their own terms, privacy policies, security practices, and data-processing procedures.

Indoraq may contain links to websites, applications, platforms, payment services, advertising services, or other resources operated independently by third parties.

These links may be provided for convenience, functionality, information, payment processing, advertising, or as part of services used by our online store.

Unless expressly stated otherwise, the presence of a third-party link does not mean that Indoraq controls or is responsible for that third party's website, products, services, security, content, policies, or privacy practices.

We recommend reviewing applicable terms and privacy policies when interacting with independent third-party services.

Indoraq uses Shopify to support the operation of our online store.

Certain ecommerce, checkout, hosting, customer-account, payment, security, fraud-prevention, and other website functionality may therefore operate through Shopify or technologies integrated with Shopify.

Your interaction with features provided by independent service providers may also be subject to the applicable provider's terms and policies.

Your use of Indoraq is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, disclosed, retained, and protected.

It also explains our use of cookies, analytics, ecommerce technologies, advertising technologies, third-party service providers, privacy rights, and available privacy choices.

Indoraq may use cookies, pixels, scripts, APIs, local storage, server-to-server technologies, and similar technologies for website functionality, security, ecommerce operations, analytics, advertising, campaign attribution, and related purposes.

Depending on the technologies enabled on the website and your applicable privacy settings, these technologies may process information relating to:

• Website visits
• Product views
• Searches
• Shopping cart activity
• Checkout activity
• Purchases
• Device and browser information
• Advertising interactions
• Campaign attribution and measurement

Additional information about personal-information processing and available privacy choices is provided in our Privacy Policy and applicable privacy-choice tools.

Indoraq takes reasonable measures designed to protect the operation, integrity, and security of our website and ecommerce services.

Users must not attempt to bypass, disable, interfere with, improperly test, damage, or exploit website security features, fraud-prevention systems, access controls, or related technologies.

Indoraq may take reasonable steps to investigate and respond to suspected fraud, abuse, security threats, unauthorized access, or other misuse.

Indoraq aims to keep our website reasonably available and functional.

However, the website or specific features may occasionally become unavailable or experience interruptions due to maintenance, updates, network conditions, hosting issues, third-party service interruptions, security events, technical problems, or other circumstances.

Indoraq does not guarantee that every website feature will remain continuously available or operate without interruption.

Indoraq may modify, update, improve, add, remove, or discontinue website features or content where reasonably necessary.

Changes may be made to improve the customer experience, address technical or security issues, comply with applicable requirements, introduce new cat product collections or services, or reflect changes in our operations.

Although Indoraq aims to maintain accurate and current website information, occasional typographical errors, technical issues, inaccuracies, incorrect links, or omissions may occur.

Indoraq may correct such errors when identified, subject to applicable consumer-protection requirements.

Nothing in these Terms is intended to remove rights or remedies available to customers under applicable law.

To the maximum extent permitted by applicable law, the Indoraq website and website services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay, technical error, or third-party service disruption.

Nothing in these Terms excludes warranties, statutory rights, guarantees, or consumer protections that cannot lawfully be excluded or limited.

To the maximum extent permitted by applicable law, Indoraq will not be responsible for indirect, incidental, special, or consequential losses arising solely from use of, inability to access, or interruption of the website where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

Mandatory consumer rights remain unaffected.

Indoraq may take reasonable steps to restrict or suspend access to website features where reasonably necessary to address:

• Suspected fraud
• Unauthorized account or website access
• Security threats
• Abusive or unlawful activity
• Material violations of these Terms
• Technical, infrastructure, or operational risks

Any such action will be taken subject to applicable law.

These Terms of Use are not intended to exclude, restrict, or waive rights or protections that cannot legally be excluded, restricted, or waived.

If applicable law grants you mandatory consumer rights beyond these Terms, those rights continue to apply.

If any part of these Terms is determined to be invalid or unenforceable, that provision will be interpreted, modified, or limited to the extent reasonably necessary and permitted by law.

The remaining provisions will continue to apply to the extent permitted by applicable law.

Indoraq's failure to enforce a provision of these Terms in a particular situation does not automatically waive our right to enforce that provision later.

Indoraq may update these Terms of Use from time to time to reflect changes in our website, products, services, technologies, business practices, policies, or applicable requirements.

The current version will be posted on this page and the Last Updated date may be revised when appropriate.

Depending on how you interact with Indoraq, you should also review the following policies and terms:

• Terms of Service
• Terms of Purchase
• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Other policies or terms displayed during your use of the website where applicable

If you have questions about these Terms of Use, the Indoraq website, website functionality, privacy, products, orders, or another Indoraq service, please contact our customer care team.

When contacting us about an existing order, please include your order number whenever possible.